To transfer your website from existing web hosting service to us you need to:
1. Backup all you website.
2. Download the backup of your website.
3. Connect to your Haphost.com web hosting account via FTP.
4. Create directory in your FTP root directory user_backups.
5. Login to DirectAdmin server control panel.
6. Locate Create/Restore Backups and select your uploaded archive to Restore.
Some issues could be with databases if you are migrating from cPanel to DirectAdmin (hosted by us).