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Blacklists for all TWC customers

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#1 ILikeJuice



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Posted 23 August 2014 - 04:21 AM

There is a problem for, not just me, but all Time Warner Cable customers.

Due to TWC's setup, we are blocked from:



Spamhaus ZEN

...and possibly others.


We are blocked because of TWC does not comply with reverse host naming convention. Because of this, the aforementioned firewalls cannot help us nor remove our IP Addresses from their firewalls. Upon contacting TWC, I have received numerous excuses as to why they cannot help me.


According to RATS Dyna, their policy is to block any and all users whose domain names follow certain guidelines. And upon checking MXToolbox as well as contacting TWC, most TWC customers have domain names following this format: cpe-[IP ADDRESS].socal.res.rr.com


So, I have two questions.

1. Is it possible to not count these blacklists? If not...

2. Is it possible to manually change our hostnames?


Thank you.

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#2 Khevin


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Posted 23 August 2014 - 07:41 AM

Hello there,

Please refer to : http://forum.haphost...klist/#entry549

Best Regards,


Undefined/Khevin | Haphost Support Administrator

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